Trial & Cancellation Policy
At ArylLabs, a service by GOUTAM BORO (GTM TRADE), we want you to experience our premium features risk-free. This policy outlines how our free trial and cancellation process works.
1. Overview
We offer a 3-day free trial on our Premium plans for all new users. Because you have full access to test the platform before purchasing, we do not offer refunds. We process payments securely through Razorpay (India) and PayPal (International).
2. 3-Day Free Trial
When you create an account, you automatically receive a 3-day free trial of our Premium features. During this period:
- You have access to Premium quotas and limits.
- No payment method is required to start the trial.
- Once the 3 days end, your account will automatically downgrade to the Free plan unless you choose to upgrade.
Because we offer this trial period to let you evaluate the service without upfront payment, all purchases made after the trial are final and non-refundable.
3. Cancellation
You may cancel your active subscription at any time from your Dashboard → Billing page. Upon cancellation:
- Your Premium features remain active until the end of your current paid billing period.
- After the billing period ends, your account reverts to the Free plan.
- Your custom domains and permanent deployments will remain active for a grace period after downgrade before being archived.
4. Chargebacks & Disputes
We strongly encourage you to contact us at support@aryllabs.com to resolve any billing issues. We are committed to resolving problems quickly and fairly.
Filing a chargeback may result in your account being suspended until the dispute is resolved. Fraudulent chargebacks will result in permanent account termination.
5. Policy Changes
We reserve the right to modify this policy at any time. Changes will be effective immediately upon posting to this page. The "Last Updated" date at the top of this page indicates when the policy was last revised.
6. Contact
For billing questions or assistance with cancellation:
- Email: support@aryllabs.com
- Subject line: "Billing Question" or "Cancellation Help"
